Website Privacy Policy
This "Privacy Policy" regulates the processing of personal data provided by users of the website www.darwinex.com either through the various forms and/or cookies.
The website is owned by SAPIENS MARKETS EU SOCIEDAD DE VALORES, S.A. (hereinafter"Darwinex").
This Policy does not apply to information that may be obtained by third parties from other websites, even if they are linked to the website.
We remind you of the importance of reading this Privacy Policy each time you use the website as it may be subject to change.
If you are a customer of the entity and wish to know how your personal data is processed, you can obtain more information at the following link: customer privacy policy.
Who is the Controller of your personal data?
SAPIENS MARKETS EU SOCIEDAD DE VALORES, S.A. (hereinafter "Darwinex") with registered office at calle Recoletos 19, planta baja, 28001, Madrid, Spain.
Email address for data protection purposes: privacy@darwinex.com
Darwinex has appointed a Data Protection Officer to monitor data protection compliance. He can always be contacted at privacy@darwinex.com
For what purpose do I process your personal data?
- Registration for the purchase of virtual money for the purpose of managing your registration, execution of your contract request. This processing is based on the execution of the contract
- Opening of Darwinex account in order to manage your registration and execution of your request. contracting. This treatment is based on the execution of the contract.
- Opening of Demo Trading account in order to manage your registration and execution of your contract request. This processing is based on the execution of the contract.
- MT4 account connection for the purpose of managing your registration and executing your trading request. This processing is based on the execution of the contract.
- Emergency form in order to provide urgent support. This treatment has its basis of legitimacy in the consent that you transfer in the application itself.
- Contact form in order to manage your request. This treatment has its basis of legitimacy in the consent that you provide in the application itself
- Darwinex Pro contact form in order to contact you. This processing is based on the consent that you provide in the request itself.
- Sending of commercial communications: if you expressly consent to it, Darwinex may contact you by ordinary mail, e-mail, SMS, or any other equivalent means of electronic communication to send you commercial communications about its services
- Cookies: We inform you that we use our own and third party cookies to: (i) facilitate your navigation through our website website navigation, (ii) personalise content and advertisements, and (iii) provide social media features and (iv) analyse traffic. The processing of personal data collected by cookies is based on the consent you give by accepting the use of cookies in the cookie information panel on the home page of the Website. If you would like to know more about the cookies we use, their purpose and other information of interest, please consult cookie policy.
- If you are a customer and would like to access the private customer area, your customer data will be sent to the following address access to the area will be processed for the purpose of managing your access to the area. This processing is based on the execution of the contract.
How long will we keep your data?
For as long as the relations derived from the request, operation, service and/or contracting remain in force and duly blocked during the period of limitation of actions derived from the relations for the sole purpose of complying with the required legal obligations and the formulation, exercise or defence of claims. In the case of cookies, personal data derived consent is not withdrawn.
To which recipients will your data be communicated?
Your data may be communicated to public authorities and bodies for the fulfilment of a required legal obligation, as well as to service providers and third parties necessary for the management and execution of the relations arising from the application, operation, service and/ or contract.
In any case, Darwinex follows strict criteria for the selection of such third parties in order to comply with its data protection obligations and signs with them the corresponding data protection contract, wherethese third parties undertake to comply with their data protection obligations, and specifically, to comply with the legal, technical and organisational measures, to process personal data for the agreed purposes, and to prohibit the processing of such personal data for other purposes or transfer to third parties.
We will not pass on your personal data to third parties, unless we are obliged to do so by law or you consent.
International data transfers:
Darwinex may make international transfers of your personal data outside the EEA. In particular to the United Kingdom.
Such transfers are secure and are based on an adequacy decision as the UK has been declared by the European Commission to have an adequate level of protection.
Can I revoke my consent?
You may withdraw your consent at any time, free of charge and without giving any reason, by sending an e-mail to the following address: privacy@darwinex.com.
Data protection rights
In accordance with data protection regulations, you may exercise the following rights:
- access: you can obtain information relating to the processing of your personal data and a copy of such personal data.
- rectification: if you consider your personal data to be incorrect or incomplete, you may apply to have your personal data changed.
- rectify: if you believe that your personal data is inaccurate or incomplete, you may request that your personal data be amended.
- delete: you may request the deletion of your personal data, to the extent permitted by law.
- limit: ou may request the restriction of the processing of your personal data if: (i) you do not agree with the accuracy of your data, (ii) you consider that it is unlawful processing, (iii) if you need the data to make or exercise a claim, or (iv) you have exercised your right to object.
- object: you can object to the processing of your personal data, on grounds relating to your particular of his related to such activity.
- to data portability: where lawful and technically feasible, you have the right to have the personal data you have provided to us or, where technically feasible, to a third party returned to you.
- withdraw your consent: where you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time.
You may exercise the aforementioned rights by sending an e-mail to privacy@darwinex.com. or by post to Darwinex, (Att. Delegado Protección de Datos), Calle Recoletos 19, planta baja, 28001, Madrid, Spain. The interested party must provide a copy event that their identity cannot be verified by other means.
We also inform you that you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if legislation with regard to the processing of your personal data.
Updates and changes to the Website Privacy Policy
Darwinex may modify this Privacy Policy according to new legislative or regulatory requirements or in order to adapt said policy to the instructions issued by the AEPD.
Significant changes to this Privacy Policy will be communicated to the user, either by means of an information notice on the publisher's website or by e-mail for registered users.